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Operations Analyst
Chicago, IL; Cincinnati, OH; Remote
ABOUT THE ROLE:

The Operations team serves as a trusted advisor on our data to help collect NCS retailer and campaign data, check the data for compliance and accuracy and distribute that data to our analytics team. As a member of Operations, you will collaborate with the internal client consulting team, external client data teams, and our analytics team to help NCS maintain the highest data standards in quality and security.

As an Operations Analyst, you will be hands-on and expected to use analytical and problem-solving skills to analyze and transform data. The ideal candidate will work closely with Client Consulting, Operations, Tagging Management, Agencies, and other departments to ensure the delivery of digital campaigns to clients. The primary function is to confirm a client campaign is properly launched on time and maintain the health of exposure collection during the campaign, in addition to analyzing data sets of our retailers and partners and identifying potential inconsistencies. This function serves a pivotal role in the completion of product delivery to clients. When done properly, this function enables efficiency, analyzes our raw data, contributes to revenue, and strengthens relationships with clients.

RESPONSIBILITIES:
  • Transformation of data into different layouts based on what the end data will be used for
  • Review received raw data for quality, maintenance, and trends to understand changes or errors that may be occurring in the data
  • Analyze retailer and partner data on a recurring basis to determine quality and accuracy of received data
  • Maintain reports to evaluate data loads for completeness, accuracy, & timeliness
  • Review of campaign tagging initiation and exposure request compliance on an ongoing basis
  • Continuous review and monitoring of exposure collection and discrepancies
  • Communicate with different departments to investigate discrepancies found
  • Maintain tracking reports to be a resource for questions around live and completed campaigns
  • Lead kick-off calls for new campaigns
  • Relationship building with client tagging teams to ensure NCS receives quality work and have a better understanding of escalation procedures
REQUIRED QUALIFICATIONS:
  • Bachelor’s degree in Business, Info Systems, or a related field
  • 1-2+ years of relevant experience
  • Analytical and problem solving skills with a sense of proportion/importance for data anomalies within big data
  • Intermediate experience with composing and modifying SQL for ad-hoc data queries
  • Critical thinking skills and ability to apply good judgment in identifying and resolving moderate to complex problems
  • Ability to balance multiple projects, tasks and priorities and to remain flexible when priorities or work direction change
  • Excellent written and verbal communication skills with demonstrated ability to communicate and collaborate with other teams to achieve desired results.
POSITION QUALIFICATIONS:
  • Experience evaluating, maintaining, or manipulating large datasets
  • Ability to interpret media plans and tagging structures
  • Experience in understanding tagging and discrepancy reports
  • Experience in Unix, Spotfire, and Salesforce
Benefits
  • Base salary + performance bonus
  • Comprehensive health insurance benefits package effective on day one
  • 401(k) with company match and Employee Stock Purchase Program • Unlimited PTO, 11 company holidays, quarterly mental health days and maternity/paternity leave (12 weeks)
  • Tuition reimbursement
  • Wellness program with activities, education, gym discounts and more.
  • Employee Assistance Program (EAP) with free support and counseling
  • Adoption and fertility coverage
About Us

At NCS, we help consumer packaged goods (CPG) brands, publishers and retailers improve advertising effectiveness across almost every platform, channel and device – delivering solutions to their biggest challenges.

Equal Employment Opportunity

We all have different backgrounds, experiences and qualities that make us unique. At NCSolutions, we’re wholeheartedly committed to hiring and retaining talent that reflects the diversity and uniqueness in our neighborhoods and communities. That’s why we’ve always been and are committed to being an Equal Opportunity and Affirmative Action employer.

Careers@NCS
Position Name:
Operations Analyst