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Client Consulting Manager – Advertiser Team
Chicago, IL, New York, NY
ABOUT THE ROLE:

Our team is composed of media and analytics professionals who are dedicated to delivering exceptional service to our clients. We strive to attract motivated, innovative, and collaborative talent. You will find success on this team by leveraging your outstanding analytical problem-solving, communication, and relationship-building skills to deliver top-quality work to our clients. 

We’re hiring a client consulting manager to lead client relationships with our advertiser clients in the CPG, OTC & Retail industries. The manager will work directly with advertisers and agencies on household brand names, assisting with developing and delivering actionable media activation recommendations that are aligned with strategy and research objectives. In addition to working on challenging projects with a collaborative team of Analyst(s) reporting to them, the Client Consulting organization represents the voice of the client within NCS to drive product quality and innovation within this fast-paced industry.

RESPONSIBILITIES: 
  • Build and maintain strong client relationships through a deep understanding of their business and marketing/advertising research goals, ultimately expanding use of NCS products and NCS revenue as a result
  • Serve as trusted advisor and primary day-to-day contact for mid-level client, advertising agency, media publisher partner and data scientist communications for engagements across NCS’ solution suite
  • Transform large sets of data into strategic, actionable insights through in-depth individual and collaborative data analysis
  • Effectively articulate recommendations and insights through crafting compelling stories with data, both visually and verbally
  • Manage end-to-end workflows within targeting, optimization and measurement processes, coordinating internal and external stakeholders to ensure timely and accurate delivery of work
  • Advocate internally for enhancements and/or new, innovative solutions required to drive business outcomes for our advertiser clients
  • Develop and manage Analyst(s) and/or Senior Analyst(s) through effectively communicating tasks and priorities and growing their skill sets with inclusivity and compassion
 EXPERIENCE: 
  • Bachelors or Master’s degree in Business, Marketing, Economics, Statistics or a related quantitative or marketing field
  • 4-5 years’ experience in an insights and analytics or account management role
  • 2-3 years’ experience with the digital media and general advertising ecosystems, including media planning & investment experience, publisher/platform experience and/or targeting strategy and ad measurement
  • Experience developing & managing direct reports
POSITION QUALIFICATIONS: 
  • Bachelor’s degree
  • Experience managing client relationships, delivering on strategic learning agendas and owning client communication
  • Experience with articulating and distilling analytical questions, developing reporting from large data sets, and using/transforming data to arrive at a strategic recommendations and actionable insights
  • Experience managing client relationships, delivering on strategic learning agendas and owning client communication
  • Intermediate proficiency in Microsoft Excel and/or Google Sheets and Microsoft PowerPoint and/or Google Slides
  • Excellent written and verbal communications skills, with ability to tailor messages to a variety of internal and external stakeholders
  • Experience presenting to stakeholders at all levels, both internally and externally
  • Experience managing multiple work streams and stakeholders at once with the ability to prioritize assignments and deliver complex, high quality projects on time
  • Ability to thrive in a constantly evolving, agile environment
Benefits
  • Base salary + performance bonus
  • Comprehensive health insurance benefits package effective on day one
  • 401(k) with company match and Employee Stock Purchase Program • Unlimited PTO, 11 company holidays, quarterly mental health days and maternity/paternity leave (12 weeks)
  • Tuition reimbursement
  • Wellness program with activities, education, gym discounts and more.
  • Employee Assistance Program (EAP) with free support and counseling
  • Adoption and fertility coverage
About Us

At NCS, we help consumer packaged goods (CPG) brands, publishers and retailers improve advertising effectiveness across almost every platform, channel and device – delivering solutions to their biggest challenges.

Equal Employment Opportunity

We all have different backgrounds, experiences and qualities that make us unique. At NCSolutions, we’re wholeheartedly committed to hiring and retaining talent that reflects the diversity and uniqueness in our neighborhoods and communities. That’s why we’ve always been and are committed to being an Equal Opportunity and Affirmative Action employer.

Careers@NCS
Position Name:
Client Consulting Manager – Advertiser Team